Archive for October, 2008

News Industry Making the Leap to Digital

I created a slide presentation about The Target Experience that talks about the company moving their weekly ad to the online environment. One of the reasons I cited was the decline of the print news industry and the migration of younger readers to getting news online.

Well, it seems as if The Christian Science Monitor is heeding the forthcoming shift and announced today that it would move from a daily to a weekly print publishing format. It is also adopting a ‘web first’ strategy according to John Yemma, editor of the newspaper.

Does this mean the remaining news industry might need to start making the leap and following other traditional paper outlets that have crossed the bridge? Take Thomas Register for example. Thomas Register was printing industrial supplier books for over 100 years when it decided to cease making print copies of their book and go all electronic in 2005.

I think the entire industry said Holy Crap are you CRAZY?

I think the word bold and innovative would have been better suited because ThomasNet.com is a massive website that is getting about 1 million unique visitors a month. The company has also spawned a newsroom that is 21% of their total web property traffic (according to Quarkbase). They have an average stay of over 4 minutes.

Now that is going from zero to 100 mph in less than 3 years.

It is an excellent example of a Good to Great concept. Thomas Register is really good at maintaining and organizing lists of industrial suppliers. They still do that. It is just that they looked at the market forces and made a move that created a more agile and profitable company.

It will be interesting to see if any only traditional news outlets make the same move, and when they do it.

October 28th, 2008 by The Adcom Group Tags: , , , in Uncategorized | No Comments »

Social Media Influencers

In the best selling book, The Tipping Point, talks about three key personas in ideas becoming viral – connectors, mavens and salesmen. It seems in every day marketing speak, these three key roles have morphed into one group called influencers.

Throughout the history of advertising and marketing, companies have been trying to connect with these individuals or groups. It seems as if the research world has finally caught up to this thinking and started proving it out oin a study that shows Influencers have big impact on social media sites.

OK, so we probably knew this fact. It has been known that 80% to 90% of consumer content is from less than 10% of users. However, the study confirms that individuals in a group of influencers generate a disproportionate volume of the content in social media.

The twist on the information is that they are not just talking to hear themselves talk. This group is using social media to influence their peers. As a matter of fact, the research shows that people who choose to dominate conversations in social media are the most likely to influence their peers.

As I tried to take this onboard, I started thinking about good examples I could use to affirm this study. The best one I came up with was Twitter. If you look at market influencers like TechCrunch, Mashable, or Danny Sullivan, they have far more people following them than they are following.

Name Following Followers
Mashable 1,534 14,901
TechCrunch 490 28,541
Dany Sullivan 224 5,441

When I was putting the table together, I was thinking how do people even follow more than 50 – 100 people at a time. I think part of it is that most of those people are not talking, but when they do finally talk, you want to be able to listen.

October 27th, 2008 by The Adcom Group Tags: , , in Social Media | No Comments »

Educational Institutions Catching Up To Technology?

As the internet industry really started to rise from the ground in the mid-90s, a rift of understanding already existed between what candidates learned in college and what they needed to know to succeed in the online world. It was also interesting that a fair amount of successful technology leaders (Michael Dell, Steve Wozniak, Richard Branson, Janus Friis) have left college or never attended.

What does that mean for major universities? Why go to college if you can study at a local tech school to learn how to program for the gaming industry? Well, it seems as if USC is on of the universities that has caught on. They are now offering course in game design and trying to maintain the interest in computer science that seems to be cropping up from the growing online gaming industry.

It will be interesting to see if universities – generally mammoth organizations – can keep pace with the nimble online gaming industry. On second thought, can they keep pace with the online world in general.

There is a certain irony to that fact that so much innovation comes out of these universities through the back door, but is not something that is taught or fostered as part of the curriculum.

October 27th, 2008 by The Adcom Group Tags: , , in Uncategorized | No Comments »

Convergence and the Subscriber

Last week, I wrote a post about the new buzzword, convergence, that talks about a movement on the internet to the merging social media outlets. With the growth internet society, development companies have been coming at online tools from many directions. As matter of fact, David Mead mentioned in his VFW6th post about repurposing social networks. People use a lot of different networks, and the lines between them are blurring.

The emergence of these tools were created as an alternative to email. With all of the competition, you have to wonder when these social media networks will start to incorporate traditional technologies such as email to win. For example, when someone sends me an email message on Facebook, it goes to my hotmail account, but links me to my Facebook Inbox.

There is a great post on ExactTarget‘s blog about inbox inflation and how Social Networks are driving a great deal of that proliferation.

The post poses the question – will social networks become email providers. I quote Charles Darwin – “It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adapable to change.

People love their email. I don’t think Social Networks will replace email, but social networks will adopt the idea of convergence and maybe become email providers unto themselves. It won’t be this generation or users, but the Next generation of users who don’t have an email address yet. I am ridiculously loyal to all 3, yes 3, hotmail accounts that I have. That doesn’t include work or my gmail accounts. Forget about the amount of other online inboxes that I have no idea are lurking out there or twitter or the messages posted to me in Panaramio.

So the question is: will someone win? IMHO, people are loyal and will not be fast to let go of their current media habits. However, the next generation of users in 3-5 years are going to approach media consumption in a way we cannot even imagine now. The company that figures it out best (not necessarily first – see Darwin quote above) is going to come out at the end with a powerful victory.

October 20th, 2008 by The Adcom Group Tags: , , in Email | No Comments »

Are You A PC?

I am a PC email

Last night, my co-worker, Adam and I were talking about the new “I am a PC” campaign that was launched by Microsoft in response to the Mac v. PC ads from Apple.

Overall, we had thought it was an interesting response to Apple and a good campaign. However, Adam brought up a good point – what next? Didn’t it feel like there should be something else.

Where was the integration of media – online display advertising, PPC, email – anything involving social networking. Where were the banner ads on the New York Times? Low and behold – this morning, I received an email from Microsoft (see the inset image) touting their new website – I Am A PC – Life Without Walls. The company has also refaced their Windows homepage to reflect the campaign.

My thoughts – it is a decent start, but it has the not-as-slick-as-Apple feel to it. It doesn’t bleed the edge, but more or less treads already broken ground. I mean, it is just an email and a website that lets you load photos. Saying that – this represents the world of the PCs – which Microsoft doesn’t make. Don’t forget, they just build the operating systems and software. You don’t need to be cutting edge. You need to be good enough. You need to be affordable, reliable. So maybe the campaign got the image right.

It will be interesting to see if Microsoft and their agency, Crispin Porter + Bogusky can amp up the social network factor and find a new edge to cut.

October 15th, 2008 by The Adcom Group Tags: , , in Social Media | No Comments »

You Say Convergence, I Say Web Troika

In June of this year, my co-worker and I started talking about Web Troika. We joked about the name of it, but it was an idea that was founded in where the internet was moving.

Today, as I was perusing my many emails, I stumbled across a posting about Convergence.

Basically, it is Web Troika dressed up in a different name. The idea that information will merge into one platform and create tools that provide collaboration not only within their community, but also collaboration among communities.

My prediction, Convergence is something you are going to hear a lot more about and see companies competing to figure out how to develop and monetize tools that embrace and elevate the concept.

October 13th, 2008 by The Adcom Group Tags: , in Uncategorized | No Comments »

Google Lively – Boring for me But Brand For You

Early last year, there was a lot of buzz about Second Life. You can see the peeks in a Google Trends chart. It was a platform that was pretty slow, but offered a new medium for people to communicate.

I never really got into it because I barely have time for my first life.

While I was exploring some of the tools in Google Labs last week, I discovered Lively. It is touted as a “chat experience in which you can communicate and express yourself using avatars in your very own space”. Personally, I found it pretty awkward to use overall and it creates the same social awkwardness of talking with people in a room.

However, I do think there is an opportunity for a smart brand to make easy use of this product. The price of entry is free and you can use an existing Google account to login. It provides a very large audience.

Can a brand like Tony Hawk create an amazing interactive brand experience where young, target users will quickly adopt the technology – YES. Since Google is not really promoting the product, there is someone who can be a first mover and create a totally pimped out site for people to enjoy. They can also use traditional electronic and social media tactics to drive traffic to their room for a ‘brand’ experience.

Overall, Lively is not for me . . . but it might be good for you.

October 8th, 2008 by The Adcom Group Tags: , , , in Social Media | No Comments »

Hakia Introduces Credible Sites

Today, Hakia announced that it will be providing a credible site feature as part of its search results.

Hakia focuses their search refinement Medical Science and the Health Consumer. This focus allows for a review by subject matter experts who can identify the most unbias and unmarketed.

This search engine leverages the growing population of users looking online for health information. In a report published on August 26th of this year, researches for the Pew Institute said: The Pew Internet Project estimates that between 75% and 80% of internet users have looked online for health information.

It is also a place where the stakes are high for accuracy and decision making. For example, 75% of e-patients with a chronic condition say their last health search affected a decision about how to treat an illness or condition, compared with 55% of other e-patients.

A screencast of Hakia has been provided to demonstrate the functionality.

Since internet users are looking for accurate decisions about life-threatening diseases and life-saving procedures, a high-level of confidence is something users want and Hakia is striving to corner part of this search market.

October 6th, 2008 by The Adcom Group Tags: , , in Uncategorized | No Comments »

Why Google Labs is Important to Watch

Today, there is so much technology out there. Tech companies are still trying to push the barriers of the online world. Of course, Google is a mammoth part of that growth and expansion.

I remember a few years ago, after I got in on the Beta for Gmail, poking around the Google website and finding Labs.

Google uses this space for the pet projects that are making their way beyond the corporation doors and onto the web. Most of these projects are not ready for prime time, but worth checking out.

What are some of the things that have come out of labs – some things you take for granted like – Suggest. Google uses it to predict the phrase you are typing and give you suggestions. Remember when that wasn’t a feature?

Many people are using iGoogle. Yes, there was a day when the only thing you could do on a Google page was search. Now iGoogle is a great personalization tool and content aggregator.

When I started to poke around, I noticed Gaudi – Google’s Audio Indexing of videos. The feature lets you do keyword searches for the audio. Basically, Google is creating a transcript through speech recognition technology to find spoken words inside videos and lets the user jump to the right portion of the video where these words are spoken.

Another interesting product Google has in labs is Lively, which is a 3-d chat tool. I just downloaded and am starting to us it, so I will check back in soon and let you know how it goes.

Overall, I still like to dig through Labs to see what the folks are cooking up. There are a lot of tools in there I haven’t mentioned that you might want to check out

October 3rd, 2008 by The Adcom Group Tags: , , , , in Uncategorized | No Comments »

Social Media Merger

There have been a few columns where I have mentioned the idea of Web Troika. At its core, the concept is about the aggregation of several platforms into one place. It is the next phase of where the internet is moving.

There are a few initiatives that take on the concept of that. While reading Tech Crunch I saw an article about Gnip.

Gnip isn’t a sexy tool for the average consumer, but something for developers to harvest and use to create aggregators, or extend their aggregation model without having to put a huge load on existing web services.

So what does all that mean. Well for a company like Plaxo who is keeping track of my Flickr, Twitter, Facebook, and other social media accounts, their services can be more efficient because the social networks and content generators will send them information through Gnip instead of the end source (Plaxo) having to constantly request information through the API. Action-triggered aggregation.

Gnip has forged relationships with social media entities such as Digg, Plaxo, Delicious, Discus, Flickr, Get Satisfaction, MyBlogLog, Six Apart, Iminta, Lijit, Social Thing and Spokeo. When you think about it, these websites create a massive amount of content and have a high traffic volume.

Depending on the success of a tool like Gnip, the move to aggregation is not far behind. Who will emerge as the aggregation king or queen?

October 1st, 2008 by The Adcom Group Tags: , , , , in Uncategorized | No Comments »