Archive for the ‘Marketing Strategy’ Category
With e-commerce spending reaching a double-digit share of all retail spending, online B2C marketers are devising push-and-pull strategies to grab the attention of consumers. These methods must provide assurance and convenience, while also standing out amongst other similar techniques in practice.
One way to do this is through digital applications, a slight shift from e-commerce to m-commerce. Not all shoppers are ready for this yet, but they soon will be and smart brands will be waiting for them when they arrive. Below are 3 ideas to drive online sales.
1. Blend Physical and Digital Interaction via a Unique Social Spectacle
Launch a provocative digital-based spectacle that causes consumers to gather in a physical space to engage with your brand and, ultimately, make a same-day purchase. Here’s how you do it:
- Connect the event with a phenomenon or cause (not related to the brand) that resonates with the target group.
- Include a digitally-based spectacle that consumers can interact with only through their mobile devices; the same tools they can then use to make a purchase.
- Bring consumers closer to the brand with a promotional offering they can’t resist.
Once they make the purchase on a mobile device via a digital application, allow customers to pick the most convenient route to obtain their goods (i.e. delivery or pickup).
While congregated, consumers can mutually influence one another’s purchases through group think, engendering effective social shopping.
If executed adeptly, the spectacle will wow the masses, including media. More importantly, it will induce multiple and instantaneous online purchases.
South Korean big-box retailer Emart did this with its ‘Sunny Sale-QR Code’ campaign. The stunt boosted sales and earned lots of free publicity.
The problem with undertaking a content marketing campaign is that you need content and plenty of it. It’s natural for you, particularly if you’re new to this sort of marketing, to worry about where it’s going to come from.
It could be right under your nose, unrecognized and underused.
Traditionally, it’s been difficult for Halloween haunted houses to distinguish themselves. Haunted Warehouse, Haunted Factory, Haunted Laboratory — they all have costumed ghouls, chainsaws and things that go bump in the night. Their marketing largely is limited to websites and garish ads in the local alternative weeklies. But Nightmares Fear Factory in Niagara Falls, Ontario, got a brilliant idea on how to use something it had plenty of – scared people.
The haunted house rigged a camera to take photos of people at their most frightened and posts them on Flickr and its website. The photos are hilarious, popular enough to trigger remix memes and sell Nightmares better than any ad could. And it took a minimum of effort to create and push it out to the world.
In some cases, content produced for internal use can also be sent out to consumers. Maytag created 3D instructional animation to teach salespeople the differences between regular washing machines and High Efficiency washers. But modern consumers like to do their own research and not rely on salespeople so, after tweaking the videos to make them more consumer-friendly, Maytag posted them on Lowes.com.
Sometimes what a company has to offer is expertise and a venue. Commercial plumbers and pipefitters are the most loyal customers of RIDGID Tools. They like to talk to each other about tools, jobs, customers, problems etc. So RIDGID established a forum where they could talk, comment and ask questions. RIDGID moderates the forum and sometimes weighs in with answers or explanations, but it’s largely self-policing and self-perpetuating.
Forum users provide the content and RIDGID benefits from having a website where its customers go to get answers and swap stories.
While content marketing sometimes does mean starting from scratch, there is often an easier way. Just look at what you are already doing.
Shoppers are better armed than ever. An increasing number use smartphones and tablets in stores to not only read product reviews, but to consult with friends about purchases. Below is a comparison of in-store digital media device use by gender.
Stay tuned for more insights.
It’s no surprise that advertising has gotten more complex in recent years. With the emergence of unique digital opportunities, mobile, and a more competitive, complex marketplace, brands need to do a lot to avoid getting lost in the crowd. One of the simplest, most effective ways to make products and communications efforts stand out is by understanding the target audience. One way we examine and define the target audience at the Adcom Group is via persona development.
In the past few minutes I have received three promotional emails in my inbox. Companies are deploying more emails than ever, which creates heavy competition in the media world today. I constantly find myself over-thinking methods to counteract that competition. Continue reading Outlaw Email Best Practices
Three seconds if you’re lucky. It’s all you’ve got.
You only have a few seconds to gain the interest of your visitor. It’s important to make those few seconds count when making a first impression. However, those few and precious seconds don’t always happen where you believe they are going to happen. Continue reading The ‘Wow’! It isn’t about the homepage.
Not too long ago, we posted a discussion around content strategy and the growth and changes taking place in the content marketing world.
Our recent white paper written by Clyde Miles, Partner of The Adcom Group of Companies, The Contented Marketer: Insights into Content Strategy from a Marketer’s Perspective discusses the importance of creating real connections for your brand and creating relevant content that connects your audiences across all paid, earned, shared and owned media platforms and channels. While helping to educate and encourage customer interactions through consistently delivered, valuable content, you will build brand loyalty and equity, which will translate into sales. Continue reading Content Marketing White Paper – In case you missed it the first time.